Refund & Exchange Policy

1 RETURNS
We have a 14 days return policy which is flexible and hassle-free with relevance to certain products purchased from the Website.
The Products purchased from the Website by the Customer, can be returned or exchanged in accordance with the terms of this policy:

a. If the payment is made by debit or credit card or any accepted payment method from which the Customer had made the payment.
b. No exchange or return shall be accepted if the products are:

– Damaged
– Not in the actual state in which it was purchased
– Washed or dry-cleaned
– Worn or used
– Custom made or made as per the customer’s preference
– Purchased from any sale or promotion
– Specifically marked non-returnable or non-refundable
– Without the original invoice, packaging, tags, labels etc.

c. The return or exchange request shall be made within 14 days of the purchase.
d. Any purchase made online cannot be returned to the store.

2. CONTACT FOR ANY QUERY

In case, you have any questions about this Shipping and Return Policy, or this Website, or your dealings with this Website, you may contact a representative of Trishya by emailing us at care@trishya.in

3 SALE ITEMS

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

4 EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@trishya.in. Do not send the item back unless your exchange is confirmed.

5 SHIPPING
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5 MODIFICATION
We reserve the right to modify any provisions of the cancellation or refund policy without any notice. All returns or exchanges are approved at the sole discretion of Trishya and we reserve the right to reject any return/exchange request.